Safety, Compliance & Credibility in Plumbing (Logan & Brisbane Southside)
Stop That Drip Before It Costs You – Expert Leaking Tap Repairs in Logan
- Residential & Commercial services available
- Upfront, Honest Pricing – No hidden fees
- Emergency Plumbing Available 24/7
- Licensed with QBCC 1090203
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Reliable Plumbing, Honest Service
What Our Customers Say
If you’re a homeowner, landlord, property manager or small business owner, you’re not just buying a “plumbing fix”—you’re taking on legal risk if the work isn’t done to code. This pillar page explains, in plain English, exactly what safe, compliant plumbing looks like, the standards and permits that apply, and how Craig Eveleigh Plumbing proves compliance on every job. We’ll point you to assurance services—like Licensed & Insured Plumber, Plumbing Safety Inspections, and Emergency Plumbing Compliance—so you can protect people, property and your budget.
Craig Eveleigh Plumbing is QBCC-licensed (109 0203) with 35+ years of experience, offers 24/7 emergency response, and provides a 7-year waterproofing guarantee where applicable.
The Credibility Difference
Non-negoatiables you should demand
- Current QBCC licence (verify before work starts). In Queensland, plumbing and drainage work falls under QBCC licensing; there are licence categories (e.g., contractor, occupational, supervisor) and eligibility requirements. Using a licensee ensures supervision, accountability, and recourse. QBCC+1
- Workers’ compensation coverage if a business employs workers. In QLD, employers must hold a WorkCover accident insurance policy to protect against work-related injuries. WorkSafe Queensland+1
- Public liability cover is a common contract/site requirement and a core risk-management safeguard for property owners (e.g., many sites stipulate minimum cover to enter). Master Plumbers+1
- Standards-aligned work to the NCC (Plumbing Code of Australia) and the AS/NZS 3500 series (Water, Sanitary, Stormwater, Heated Water), with 2025 updates rolling out. National Construction Code+2Standards Australia+2
Why it matters: Unlicensed or uninsured work can void warranties, trigger fines or enforcement, and transfer liability to owners/managers. Queensland’s regulator (QBCC) actively penalises non-compliance and unlicensed work—real cases make headlines. Courier Mail+2Courier Mail+2
Our credibility, your protection
- 35+ years local expertise (Logan & Brisbane Southside), 24/7 response, clear pricing, and a 7-year waterproofing guarantee where applicable.
- Customer satisfaction guarantee: If you’re not fully satisfied, we’ll return to make it right.
- Property-manager-ready: Communication, photos, paperwork, and certifications you can file or forward to stakeholders without chasing. (See Proof & Assurance below.)
Regulatory & Compliance Requirements
The national framework: NCC & AS/NZS 3500
- NCC Volume Three (Plumbing Code of Australia) sets the minimum performance requirements for plumbing and drainage in Australia. National Construction Code+1
- The NCC calls up AS/NZS 3500 (Parts 1–4) as the primary means of compliance. In 2025, the series received a broad update—good practitioners track changes and adjust methods accordingly. Standards Australia+1
What that means for you: your hot water, stormwater, sanitary drainage and water services must be designed, installed and tested to these references—not “rules of thumb.”
The Queensland layer: permits, notifiable work & inspections
Queensland regulates plumbing and drainage via three categories—each with different approvals/certifications:
- Permit work: Requires local government permit before starting + staged inspections.
- Notifiable work: Completed by a licensee without a permit, but must be registered (Form 4/4a) with QBCC within prescribed timeframes.
- Minor work: Simple tasks that don’t need permits or registrations. QBCC
- Form 4 (Notifiable work) must be lodged (e.g., within 10 business days of issuing an invoice), and may be audited; underground drainage requires an as-constructed diagram attached. QBCC+1
- Local government role: Councils (e.g., Logan City Council) receive/lodge applications and conduct inspections; you can lodge plumbing applications with Logan City Council directly. QBCC+1
Backflow prevention & certification
- Testable backflow devices (common on commercial/strata sites) require periodic inspection/testing with the official reporting form (Form 9) submitted to both council and the owner within 10 business days after testing. Department of Housing
- Most councils expect annual testing for at-risk premises; we handle scheduling, testing, and council/owner paperwork. (Device and testing cadence are risk-based per council policies and the Plumbing and Drainage Regulation.) Department of Housing
Gas safety & licensing
Gasfitting work has additional licensing controls (via the Chief Gas Examiner/Resources Safety & Health Queensland). For any gas appliance/system work, ensure the contractor holds the appropriate gas work licence/authorisation. QBCC+2rshq.qld.gov.au+2
Plumbing Safety Inspections
Goal: find hazards before they become injuries, failures or fines—and certify where required.
What we inspect (typical scope)
-
Heated water safety (scald/Legionella risk)
Verify storage temps (typically ≥60 °C to limit Legionella) and delivery temps to ablution points controlled via tempering (e.g., 45–50 °C depending on use and population risk). We assess tempering valves, thermostatic mixing valves (TMVs), dead-legs and warm water system settings. Queensland Health+1 -
Backflow & cross-connection
Identify risk zones, check testable devices, isolation valves, air gaps, and paperwork status; schedule/perform periodic Form 9 reporting. Department of Housing -
Sanitary & stormwater systems
CCTV checks for root intrusion, broken pipes, illegal connections, surcharge risks; ensure AS/NZS 3500 provisions for gradient, vents and overflow relief are observed. Standards New Zealand -
Appliance & fixture compliance
Confirm WELS, installation clearances, flexible hose condition and isolation valves; rectify illegal modifications. -
Gas safety (if applicable)
Leak detection, appliance ventilation/clearances, regulator/connection integrity; confirm licence/authorisation details and, where relevant, compliance documentation. QBCC -
Roof plumbing & overflows
Check sumps, overflows, downpipe sizing and discharge; verify performance under heavy rain events to mitigate internal water damage.
Deliverables you receive
- Defect & risk register (severity ranked)
- Photo/video evidence
- Compliance artefacts (e.g., Form 4, Form 9, as-constructed diagrams where required)
- Rectification plan & quote with priority categories (immediate, 30-day, medium-term)
- Maintenance schedule (tempering valves, backflow devices, HWS anodes, gutters, etc.)
Why temperatures matter (in plain English)
Scald risk rises rapidly above ~50 °C at the outlet; Australian guidance places maximum delivery temperatures at 45–50 °C for hygiene fixtures while retaining ≥60 °C within the system to suppress Legionella. We test both storage and outlet, and we calibrate tempering/TMVs. NDIS Quality and Safeguards Commission+1
Emergency & High-Risk Compliance
Emergencies don’t pause the law. After-hours repairs (burst pipes, gas leaks, failed hot water, sewer overflows) must still meet code and be properly certified.
Our emergency compliance protocol
Make safe first, then code-compliant repair
(we carry temp-repair materials and code-compliant fittings on the truck).
Documentation in real time
photos, notes, serial numbers, and any temporary measures clearly recorded.
Required lodgements
(e.g., Form 4) completed within the statutory timeframes; you’ll receive copies and receipts. QBCC
Gas incidents
licensed gasfitter attends or is engaged; we follow RSHQ guidance and manufacturer procedures for commissioning and leak testing. rshq.qld.gov.au
Pricing transparency: We run a 24/7 emergency service; after-hours callouts are clearly priced and disclosed to avoid surprises.
Proof & Assurance (What You Get From Us)
We don’t just “say” we’re compliant—we show it.
Our internal standards
Licensed & insured team
led by Craig (35+ years); satisfaction-backed workmanship; 7-year waterproofing guarantee on applicable work.
Technology-first diagnostics
(CCTV, high-pressure jetting) to prove cause and correction.
Paperwork pack after eligible jobs (digital + shareable)
- Compliance forms (Form 4/4a, Form 9, as-constructed diagrams when needed)
- Photo log and materials list
- Warranty details and maintenance schedule
- Next test/inspection date reminders (great for property managers)
Related Assurance Services
This Safety, Compliance & Credibility page is the foundation of our plumbing assurance hub. Over time, we’re expanding it with dedicated service pages that go deeper into each area:
Licensed & Insured Plumber
Why licensing and insurance are non-negotiable, and how they protect you from liability.
Plumbing Safety Inspections
In-depth inspections to catch hazards early, ensure hot water safety, and maintain compliance.
Emergency Plumbing Compliance
How urgent and after-hours work is kept compliant and safe, even under pressure.
Social proof (what locals say)
Property Managers & Small Business: Zero-Headache Compliance
We partner with agencies, strata managers, childcare, hospitality, retail and light-industrial sites to keep plumbing risk low, documented and predictable.
How we help:
Compliance calendar
backflow, TMV/tempering, HWS service, gutter/roof checks, anode replacement, drain maintenance.
Keyholder protocols
tenant coordination, access windows, WHS on site.
One-stop reporting
invoices cross-referenced to Form 4/9 IDs; photos embedded for owner approvals.
Budget planning
capex/opex forecasting for aged assets (e.g., HWS nearing end-of-life).
WE’LL QUOTE A PRICE AND PROVIDE A FULL SITE ASSESSMENT FOR FREE
Stop the drip today — call Craig Eveleigh Plumbing on 0414375686 for fast, affordable leaking tap repairs in Logan.
We’ll come running
Why Choose Craig Eveleigh Plumbing for Leaking Tap Repairs in Logan
- 35+ Years’ Experience – We’ve fixed thousands of taps in homes and businesses.
- 24/7 Availability – Day or night, we’re ready to help when a leak can’t wait.
- Local & Trusted – Based in Logan, serving Kingston, Woodridge, Jimboomba, Springwood, and more.
- Satisfaction Guarantee – If you’re not happy, we’ll come back and make it right at no extra cost.
- Trusted by Property Managers – Our long-standing relationships with real estate agencies speak for our reliability.
Our Customer
Satisfaction Guarantee
There’s nothing worse than organising a tradie who turns up hours late, or doesn’t arrive at all.
We’re so confident you’ll be satisfied with our services we offer a 100% customer satisfaction guarantee.
If you’re not 100% satisfied with your workmanship, we’ll come back at no extra cost to get the job done.
That means making the decision with confidence knowing your home or business will be handled by the best.
Get in touch with a member of our team to organise your complimentary site inspection and a highly competitive quote.
FAQs: Plumbing Safety & Compliance
What proves my job was legally compliant?
Your pack includes the relevant forms (e.g., Form 4 for notifiable work within the statutory timeframe; Form 9 for backflow testing with copies to council and owner), photos, and as-constructed diagram if underground drainage was involved. QBCC+2QBCC+2
Do landlords really need regular plumbing safety checks?
Yes—risk areas include tempering/TMVs, backflow, and HWS condition; catching issues early prevents scalds, contamination and leaks. We provide a calendar of checks and certification reminders. Queensland Health
What hot water temperatures are “safe”?
Typically ≥60 °C in storage to mitigate Legionella, and 45–50 °C at outlets for hygiene fixtures via tempering/TMVs (population/risk dependent). We measure and calibrate. Queensland Health+1
Which plumbing jobs need permits vs. notifiable work?
Queensland classifies work as permit, notifiable (Form 4/4a) or minor. Permit work needs council approval before starting; notifiable work is lodged after completion; minor work needs neither. We advise case-by-case. QBCC
Can emergency repairs be “temporary” and finished later?
We make safe immediately, then complete a compliant repair and lodge any required forms in time. Emergencies aren’t an excuse to bypass code. QBCC
Do you handle backflow testing for commercial sites?
Yes—annual testing is common for risk premises. We test, tag, and submit Form 9 to council and owner within 10 business days. Department of Housing
How do I verify a plumber’s licence?
Use the QBCC register. We’ll share our licence details on every quote and invoice. QBCC
Are you insured? What does that cover me for?
We maintain appropriate business insurances. Workers’ compensation is mandatory for employers in QLD; public liability is widely required on worksites and by clients to cover third-party injury/property damage. WorkSafe Queensland+2WorkSafe Queensland+2
What standards do you build to?
NCC Volume Three (PCA) and the AS/NZS 3500 series (Water, Sanitary, Stormwater, Heated Water). We track 2025 changes so your assets stay current. National Construction Code+1
We manage multiple rentals—can you streamline compliance?
Yes. We set up a portfolio compliance calendar, batch site visits, and deliver centralised reporting for audits and owners’ records.
